We've recently become
interested in the idea of gamification and the implications it
has for effective youth program design. Our afterschool teen program
provider peer learning community expressed interest in figuring out how to gamify
their programs.
Our initial reaction was "gamifica….what?"
Gamification is about figuring out what makes
games - especially video games - so engaging, then applying those
principles to work, customer engagement, education, marketing, and other
fields. If you've ever looked at your LinkedIn profile and saw that
it said "Your profile is 90% Complete" and turned around and added
new content, you have experienced gamification.
We found that using gamification strategies in youth programming mirrored what we know to be sound youth development strategies. The 5 keys to social game design are:
- Know your players' social styles
- Express
- Explore
- Collaborate
- Compete
- Design for the three life-cycle stages
- Newbies needs onboarding (welcome + goals + progress + achievable rewards)
- Regulars need fresh content/activities/challenges
- Enthusiasts need exclusivity, recognition, impact
- Put PERMA into your engagement loop
Positive Emotions
Relationships
Meaning
Accomplishment
- Light the way to
mastery with "Progress Mechanics"
As
players progress, increase the challenge - This
is what designing for engagement is all about:
clear feedback + progressive goals
- Reward players with power, autonomy and belonging
Intrinsic Motivators - Deeper engagement: Modcloth’s crowd-sourced clothing line
Crowd-sourced stats - Community awareness: it feels good to be part of something larger than yourself
Common examples include: Farmville, Club Penguin and Nike Coach
Here are some interesting examples of gamifcation
in the social sector:
Education--Class Dojo is
a behavior management tool for classroom teachers
Professional Development- Skillville
matches San Francisco job seekers with professional development
opportunities through micro-volunteering on city projects. Skillville
creates pathways to employment by training job seekers on high-impact city
government projects.
Skill Verification- Open Badges: Developed by Mozilla Foundation allows you to get
online credit for learning and competencies. The picture is a digital
badge, a new type of credential being developed by some of the most prominent
businesses and learning organizations in the world, including Purdue, Carnegie
Mellon, the University of California, the Smithsonian, Intel and
Disney-Pixar. This area is particularly interesting to us in our
youth employment and workforce development work.
If you're interested in
participating in the development of a new gamification idea or want to follow
its evolution, a great source is Gamification
Wiki or this slide show on
social game design by Amy Jo Kim. If you use gamification in your program or know of other interesting examples of gaming for good, we'd love to hear about them.
Amanda Gerrie & Kim Coulthurst, Partners, Pathways Consultants
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